Frequently Asked Questions

When will my GOBAG arrive?

All orders will be shipped within a couple of days of ordering. When your order ships you will receive a tracking email.

USA & Europe - Allow a couple of days for your order to be processed and delivery will take 1-5 business days.

Worldwide - Allow a couple of days for your order to be processed and delivery will take 8 - 10 business days.

How do I setup the bag?

Not to worry friend, we have made a couple of videos that shows you. Follow the easy steps below and you'll be on the road in no time.

GoBag Backpack


GoBag Duffel


What if I don't have a vacuum cleaner at my destination?

We have designed the Max Pack Bag to have a small footprint. This means it's easy to compress vertically with your body weight. So, after sealing the bag, you sit/push/squash the bag and the check valve releases the air. We recommend using this manual technique when you're packing if you are going somewhere that won't have a vacuum.

Is the GOBAG waterproof? Are the zips waterproof?

We've selected durability over waterproofness on the zip front. They are made by YKK, so you can expect great quality. If you have anything that needs to stay 100% dry you can put it in the Max Pack Bag. It is 100% waterproof.

What's all this velcro for?

The GOBAG is designed to be modular, so you can adapt it for the adventure ahead. (Eg. if you don't need a laptop, leave the laptop case at home.)  You can also place the wash bag wherever works for you.


Contacting us

Don’t hesitate to get in touch no matter what the reason. You can email or even find us on Facebook, Instagram and Twitter.

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